Human-Centered Change: The Key to Successful Technology Implementation

Thursday, February 24
2:00 PM - 3:00 PM

Technology provides the opportunity to optimize your efficiency, productivity, and safety, but it all hinges on adoption and sustainability by your workforce. A disruption of the way things have always been done, a change in personnel job duties, or expected use of a new technology to do the work represent psychological threats as well as organizational challenges that must be assessed and mitigated at each stage of new technology implementation. While people are the heart of a business, they are often an afterthought when it comes to selecting and deploying new technology and the processes around it. It is imperative that you engage, educate, involve, and communicate effectively to pair the technology with the individuals and teams that are to use it. Leave the session confident in understanding the aspects of effectively managing change associated with disruptive technologies.

About the speaker:

Shae Birkey - Safety Leadership Adviser/Industry Account Manager, CAT Solutions & Services | Caterpillar Inc.
Shae Birkey has more than 17 years of experience in the Environmental, Health and Safety (EHS) profession working in consulting, governmental, commercial, industrial, and private industry settings. He has a range of work experience, including frontline field positions and corporate management roles, as an EHS subject matter expert, a corporate auditor, and an EHS Facility Manager. Shae applies knowledge from his experiences to his current role as a Safety Adviser and Industry Account Manager with Caterpillar Safety Services. His passion is educating others on the process of empowering front-line employees, engaging and educating supervisors in positive accountability practices, and supporting top leaders to be visibly committed to improving safety culture. He holds a Master of Science degree with an emphasis on leadership skill development from the University of Illinois-Urbana Champaign.


Continuing Education:

CCM Recertification Points: 1

Professional Development Hours (PDH): 1

AIA Learning Units (LU): 1

Member Registration - Webinar 2/24/22
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