As part of the CMAA Leadership Library, this course will explore how to create a positive emotional experience for your clients and stakeholders by applying emotional intelligence concepts to projects, offices, marketing, and branding. Putting these concepts into practice will make your competition irrelevant, your projects more successful, and repeat business a sure thing.
This course consists of two parts: a learning module and a post-test. Upon completion of the course and passing the post-test with a score of 70% or higher, you will receive a certificate of completion.
Duration: 1 hour | PDHs: 1 | Subscription: 365 days
Presented by: Brent Darnell